With so many agencies, programs and acronyms the myriad of information on aged care and accessing aged care funding can be confusing.

Below is a short(ish) summary of the options and process. Southcare is more than happy to provide you with information and guidance, even if you are only starting to research options. Simply give us a call or send an enquiry.

How can I access aged care help at home?

Southcare services are available to everyone, the real question is how help at home can be funded.

There are three possibilities, depending on your personal circumstances;

  • Home and Community Care (HACC) Program, funded by State Governments
    • Fun Fact,  in all other states (besides WA) it is called the Commonwealth Home Support Programme (CHSP). WA will merge with this program in coming years
  • Home Care Packages (HCP), funded by the Commonwealth
  • Privately Funded (wholly or in-part)

How can I be assessed for help at home?

Book an assessment

Assessment can be organised through My Aged Care on 1800 200 422. You will be asked questions over the phone to help work out your needs and care arrangements – this takes at least ten minutes.

You will need your Medicare card. If you’re calling for someone else, they will need to give you their consent.

If you’d like some advice or for Southcare to arrange an assessment for you simply call us.

Face to face assessment

An assessment will be done by a Regional Assessment Services (RAS) Team or an Aged Care Assessment Team (ACAT) depending on the level of care you need.

This assessment will occur in your own home and you can have family members or a friend present at this meeting.

After assessment

You will go onto the national wait list. My Aged Care will give you information about fees you may be required to pay and if you need a financial assessment.

Please note that Southcare do not charge a daily care fee or case management fee, you can view our transparent pricing here.

While you wait for funding approval you should consider what is important to you and then compare Southcare to some other providers.

What happens once I have been assessed and get my confirmation letter?

Contact Southcare to arrange an appointment at your home. You’re welcome to have family members or a friend present at this meeting. Together we will create a care plan with you centered on your needs and aspirations. Once this has been agreed, we will both sign off on it and your services will commence. You will receive a copy of the Care Plan for keep at your home.

Further information can be obtained by contacting our office or on the My Aged Care website.

What about private care?

Our at home care services are available to everyone, even if you are not subsidised by the Government. The only difference is you skip the assessment process, which means you can access services much faster.

What’s next? Take a look at the services we offer.

Questions?
If you’d like some guidance about care at home, we’d love to hear from you.
Call us 9450 6233 or complete the form below.