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An open letter from Dr Nicky Howe

An open letter from Dr Nicky Howe

With the latest news that two more WA people have tested positive to COVID-19, the WA Government announced extension to lock down period in the Perth and Peel region effective 12.01am Tuesday 29 June 2021 until 12.01am Saturday 3 July 2021.   

I wanted to update and confirm Southcare’s position so we can continue to #protectandconnect and be a proactive carer, connector and contributor in our community. 

We have activated next phase of our COVID-19 Response Plan and what that means is:   

  • Southcare in-home services will continue to be provided    
  • Shopping services will now be by list only. 
  • All social outings to be postponed and provided in the home 
  • Transport services provided if unable to reschedule appointment 
  • All Southcarers have masks and will be using these when providing services, in public, in transit and in the office.  
  • Most office-based staff will work from home and volunteer services are temporarily on hold.    
  • Southcarers continue to screen all customers before entering homes and will only enter homes if customers are 100% well and have had no contact with the potential risk sites (provided by Healthy WA) or anyone who displays COVID-19 symptoms.   
  • Home Care Workers will use full Personal Protective Equipment if needed.   
  • Home Care Coordinator visits will be conducted by phone or online, unless there is an emergency and in home visit is required 
  • No cash payments will be accepted – online is the only option.  
  • No external events will be held at Southcare premises  
  • Regular cleaning of the office continues.    
  • Safe physical distancing and appropriate personal hygiene continues.    
  • The Op Shop is temporarily closed and no donations will be accepted.   
  • Financial Counselling and Aboriginal Family Support will continue to provide services by appointment via online or phone 
  • Emergency Relief is temporarily closed.   
  • Our office doors remain temporarily closed to all visitors. 
  • As we have done since news of COVID-19 first broke, we continue to audit our employees and volunteers whereabouts in relation to the potential risk sites as advised by the State Government. 
  • As we have done since news of COVID-19 first broke, we continue to audit our employees and volunteers whereabouts in relation to the potential risk sites as advised by the State Government

Contact tracing continues at all Southcare premises with all mandatory sign in registers, Safe WA app and temperature checks in place at all of our office locations.   

As always, I invite any questions from you regarding the way we do business and can be contacted on the details below.  

In the meantime, you can follow our COVID-19 update page, stay up-to-date on Facebook or get in touch 

Dr Nicky Howe
Chief Executive Officer
6117 3050
enquiries@southcare.org.au 

 

29 June 2021 

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