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An open letter from Dr Nicky Howe 

An open letter from Dr Nicky Howe 

I trust you all had a wonderful Christmas and a rested holiday break. 

I wanted to clarify Southcare’s position with the current mask mandate surrounding the evolving community case of COVID-19.   

Of course, we effected these changes when they were first announced on 23 December, even though most of our services were temporarily closed for the holiday period.  With the extension announced to 6am Tuesday 4 January 2022 (pending ongoing health advice), the following confirms our position.    

As always, all work is delivered in line with our COVID-19 Response Plan, ensuring the best way we can continue to protect and connect:   

  •  Southcarein-home services will continue to be provided, including social outings and transport services in line with Government requirements  
  • AllSouthcarershave masks and will continue to use these when providing services, in public, in transit and in the office  
  • Most office-based staff will work from home   
  • Southcarerscontinue to screen all customers before entering homes and will only enter homes if customers are 100% well and have had no contact with the potential risk sites (provided by Healthy WA) or anyone who displays COVID-19symptoms
  • Home Care Workers will use full Personal Protective Equipment ifneeded
  • Home Care Coordinator visits willbe conducted in line with Government requirements 
  • No cash payments will be accepted – online is the only option 
  • No external events will be held atSouthcarepremises   
  • Regular cleaning of the office continues  
  • Safe physical distancing and appropriate personal hygienecontinues 
  • All Community Services remain closed with Financial Counselling re-opening on 4 January and Emergency Relief and the Op Shop re-opening on 11 January as planned 
  • Our office doors remain temporarily closed to all visitors  
  • As we have done since news of COVID-19 first broke, we continue toaudit ouremployees andvolunteerswhereabouts in relation to the potential risk sites as advised by the StateGovernment. 

Contact tracing continues at allSouthcarepremises with all mandatory sign in registers, Safe WA app and temperature checksin place atall ofour office locations.    

As always, I invite any questions from you regarding the way we do business and can be contacted on the details below.   

In the meantime, you can followourCOVID-19 update page, stayup-to-dateonFacebookorget in touch.   

Dr Nicky Howe (She, Her, Hers)
Chief Executive Officer
6117 3050
enquiries@southcare.org.au 

 29 December 2021 

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