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The Caring Hands Advisory Group (CHAG) supports the delivery of quality care and services with customers being central to these. The members use their caring hands to share their lived experience, ideas and opinions to help improve Southcare’s Community Home Care services and guide the approach to future services.
The CHAG is made up of 13 members; Southcare Community Home Care Manager and customers representing different care package types and services, and backgrounds of nursing, sports, community and advocacy, public services, social work and volunteering.
CHAG recommendations are reported to the Southcare Quality Care Advisory Group and Southcare Board for consideration in decision making. This includes big decisions, and new service options to take to the committee to be involved in the design of these decisions.