Southcare Connect
Stay connected and in control of your care… when you need it most.
Stay connected. Stay informed. Stay in control.
Access your care and support information anytime, anywhere.
The Southcare Connect App puts everything you need in one secure place, helping you stay informed, connected and independent.
Participants love Southcare Connect because they can:
- View upcoming services: see your next services, schedules and care team details
- Access statements and invoices: important documents available 24 hours a day, 7 days a week
- Provide instant feedback: share compliments, concerns or suggestions directly through the app
- Stay up to date: receive Southcare news, updates and event information
- Easy access to support: send questions, requests or updates directly through the app and stay connected with the team
- Access wellbeing activities: enjoy mindful activities such as games and puzzles, designed to support wellbeing
How to access
Getting started is easy, safe, secure and free. Easy as 1, 2, 3!
- Download the free Southcare Connect App
- Enter your mobile number
- Enter your 6-digit SMS code
And you’re ready to go!
Need a helping hand?
Learn at your own pace
Our short video tutorials guide you through Southcare Connect step-by-step.
Whether you’re needing help with downloading the app, logging in, checking your services or accessing statements, our tutorials help you get the most out of your digital care experience.
Click here to access the tutorial library and start exploring Southcare Connect!
Want to know more?
Need help connecting? Let our caring hands help.
Reach out by phoning 9436 3449 or emailing southcareconnect@southcare.org.au
Customer, Sheila
“I love playing the games, they keep my mind active and I feel connected as well, because I can see how I am tracking against the other players and their scores, plus I am learning new things with the quiz questions!”