
Care Folder
This page is for Southcare participants to access private information about their care.
Need support? Reach out to us on 9450 6233. Our caring hands are always ready to help.

Welcome to Southcare!
Thank you for trusting us to provide support to help you stay independent, comfortable and connected in the place you love most — your home. We have been helping people since 1982, and our team love what they do, so rest assured, when we say you are in good hands, we mean it!
Here you will find a range of resources to support your care journey with Southcare.
Need more support? Our caring hands are happy to help.

Care participant response times

CHSP Price Schedule effective November 2025
Support at Home Price Schedule effective 1 November 2025
Understanding the Support at Home classifications and budgets
How you can use your Support at Home funds
Explaining Support at Home co-contributions
Commonwealth Home Support Program service types
Private Care Price Schedule, effective 1 November 2025
Explaining the no-worse off principle

We care about what you think feedback form (online)
We care about what you think feedback form (flyer)
Our Commitment to Open Disclosure

Travel easier with your Cabcharge card
Assistive Technology and Home Modifications scheme

Cleaning Guidelines and List of Approved Chemicals
Home gardening maintenance criteria for CHSP participants
Stay safe and prevent infections
Your choices with Enduring Power of Attorney and Guardianship
Your choices with Advanced Health Directives
Home Care Safety with Restrictive Practices Awareness
Protect with Antimicrobial Stewardship
Tips for healthy vision and hearing
Tips for nutrition, hydration and unintentional weight loss

