Welcome to Southcare!

Thank you for trusting us to provide support to help you live happily, healthily and independently at
home. We have been helping people since 1982, and our team love what they do, so rest assured, when we
say you are in good hands, we mean it!

Your Home Care Coordinator is ready to support you if you have any queries or feedback about the
help we provide. Please reach out anytime you need a hand.

Here you will find a range of resources to support your care journey with Southcare.


How to contact Southcare

Southcare’s response times

Helpful contacts


Ways to provide feedback

We Care About What You Think Feedback Form

Southcare’s Commitment to Open Disclosure


CHSP Price Schedule, effective 1 July 2023

Home Care Package Price Schedule, effective 1 July 2024

Home Care Package Inclusion and Exclusions

Home Care Price Comparison, July 2023

Private Care Price Schedule, effective 1 July 2023

Request Direct Debit Form


Frequently Asked Questions

Home Care Journey

Manage your services with Southcare Connect App

Transport Services

Connect and Safety Technology Products

Managing Falls

Continence concerns

Tips for nutrition, hydration and unintentional weight loss

Tips for vision and hearing loss

Tips for hand washing

Protect with Antimicrobial Stewardship

Understanding Dementia

Home Care Safety with Restrictive Practices Awareness

Your choices with Advanced Health Directives

Your choices with palliative care

Your choices with Enduring Power of Attorney and Guardianship