How Cabcharge Works  

Cabcharge transport is available to Cabcharge card holders and offers safe point to point travel that is convenient and easy to use. 

Simply keep the card in your purse or wallet and show it to the driver when you travel by taxi for an instant and cashless pay option.  

Request a taxi

Call 13 CABS (13 22 27) and tell the operator your full name and personal phone number and that you want to use pin SCCC. Bookings must be done over the phone (you can’t hail a taxi when out and request this service). Please note that Swan Taxis is now powered by 13 CABS.

Destination  

Tell the operator where you would like to be taken and wait for your taxi to arrive.

Pay for your trip

Pay at your destination by tapping your card on the device presented by the driver.

Check usage

Check the usage rules dependent on the type of service you receive from Southcare (see below).

What can it be used for? 

Use the card to travel to unlimited medical appointments, plus up to three other social trips a week.

For CHSP customers 

You can use you card anytime between 7am and 4pm, Monday to Friday and a 15km allowance in a single trip applies. Transport is charged at $7.50 per trip and will appear on your monthly invoice from Southcare.

For HCP customers

You can use you card anytime and there is no restriction on the kilometres travelled.

Cabcharge benefits

  • Cashless 
  • No need to book through Southcare and provide 24 hours notice 
  • Independence in managing your own transport bookings 

Checklist for safe travels 

cabcharge southcare 1 - Cabcharge