Posted in Age care, Caring Hands, Community Care, Southcare Stars

Changes are on the horizon for the Commonwealth Home Support Programme (CHSP), and at Southcare, we’re here to ensure you stay informed and supported every step of the way. While the full transition to the new Support at Home program won’t occur until 2027, some adjustments will begin earlier to help align CHSP with the future system.

If you are a CHSP customer, now is the time to prepare and understand what these updates mean for you. Let’s explore how Southcare can assist you in navigating these changes.

What’s changing for CHSP customers?

While CHSP services will continue as they are for now, the government is making gradual changes to align with the future Support at Home model. These changes aim to create a more consistent and streamlined aged care system while maintaining flexibility and independence for older Australians.

Key updates include:

  • Gradual Adjustments to Services: Some modifications will be introduced to bring CHSP services more in line with Support at Home, although full transition won’t happen until 2027. A new CHSP manual will be released early 2025, with a new service list outlining new service type names, descriptions and inclusions/exclusions implemented from 1 July 2025.
  • Increased Service Alignment: The government is working to ensure consistency across all home care services, meaning CHSP will operate under the new Aged Care Act with some aspects of CHSP may start operating similarly to Home Care Packages.
  • Focus on Individual Needs: The evolving system aims to enhance personalised care while maintaining flexibility for those who rely on CHSP support.
  • Name change: Commonwealth Home Support Programme will be renamed Commonwealth Home Support Program

While these updates may bring questions, Southcare is here to guide you through any changes and ensure a smooth transition.

How Southcare Can Support You

Southcare is committed to making this transition as simple and stress-free as possible for CHSP customers in the Metro South East region. Here’s how we can help:

1. Keeping You Informed
We’ll stay up to date with all CHSP-related changes and break down what they mean for you in clear and simple terms. Our team is always available to answer any questions you may have.

2. Personalised Guidance
If you’re unsure how these updates might affect your current services, we’ll work with you to review your care plan and make any necessary adjustments in line with your approved care needs.. Our goal is to ensure you continue receiving the support that best fits your needs.

3. Ensuring Continuity of Care
Even as the system evolves, Southcare will continue providing high-quality services tailored to your individual needs. From domestic assistance to personal care, we remain dedicated to supporting your independence at home.

4. Support for Eligible Customers in Metro South East
As a CHSP provider, Southcare is contracted to serve customers within a defined area. If you live in Metro South East, we can help ensure your services align with the upcoming updates while continuing to meet your needs.

Why Choose Southcare?

Choosing the right provider during this period of change is crucial. Southcare offers:

  • Extensive Experience: With decades of supporting older Australians, we understand the aged care system inside and out.
  • Local Focus: As a community-based provider, we’re always close by and ready to help.
  • Trusted Advisors: Our knowledgeable team is here to provide clear guidance and support tailored to your situation.
  • Personalised Approach: Your care remains our priority, even as the system evolves.

What Should You Do Next?

If you currently receive CHSP services in Metro South East or are considering applying, now is the perfect time to prepare for the future.

  • Contact Southcare: Call us on 9450 6233 or book a free consultation.
  • Review Your Current Services: We’ll help assess your care plan and discuss any upcoming changes.
  • Stay Updated: Follow Southcare for the latest updates and guidance on CHSP reforms.

Looking Ahead with Southcare

The upcoming CHSP adjustments are designed to enhance aged care services, and while change can be daunting, Southcare is here to support you every step of the way. Our commitment remains strong—to help you maintain independence and receive the care you need within Metro South East.

If you have questions or need assistance navigating these updates, reach out to Southcare today. Let’s navigate these changes together.

Posted in Age care, Caring Hands, Community Care, Southcare Stars