A community aged care package provides Government-funded services to help you remain independent in your own home and community. Whether you need entry-level assistance or more comprehensive care, these aged care home packages offer flexible solutions tailored to your needs.  

With four levels of Home Care Package support, each is designed to accommodate different care requirements and determined based on your assessed needs. 

Reach out for a free consultation to explore Home Care Package levels and ensure you’re receiving the best care possible. 

Top 10 Questions About Aged Care Home Care Packages 

  1. What services are included in an aged care home care package?

Home Care Packages are designed to help older Australians maintain their independence by offering tailored support services. The level of care provided depends on individual needs. Level 1 offers basic support, such as domestic assistance, social support, meal preparation, and transport. Level 2 caters to low-level care needs, including personal care, home and garden maintenance, and access to basic care equipment. Level 3 provides intermediate care, with additional nursing support, medication management, and allied health services. For those with high-level care needs, Level 4 delivers extensive nursing and personal care support, particularly for individuals with complex conditions like dementia. 

  1. What are the fees and how are they structured?

Understanding the costs associated with aged care home packages is essential. Those with higher incomes may need to pay an income-tested fee. Additionally, package management fees cover care planning and coordination, while hourly service fees apply for personal care, household assistance, and specialised support. Some providers, such as Southcare, offer transparent pricing, allowing you to manage your budget with confidence. 

Download our Home Care Package Price Comparison 

  1. How Do I Apply for an Aged Care Home Care Package?

To access an aged care home care package, you must go through My Aged Care for assessment and approval. The process begins with an initial eligibility screening, followed by an ACAT (Aged Care Assessment Team) assessment to determine the level of care required. Once approved, you will receive an approval letter outlining your package level. From there, you can choose a provider that aligns with your care needs and budget. Like Southcare. 

  1. How long is the waitlist for a community aged care package?

Wait times for community aged care packages vary depending on demand, location, and the level of care required. Higher-level packages typically have longer wait times. However, individuals with urgent needs may be given priority access. While waiting for a full package allocation, you may be eligible for support through the Commonwealth Home Support Programme (CHSP) or use of private services. 

  1. Can I choose my service provider?

Yes, you have full control over which provider delivers your home care services. When selecting a provider, it’s important to consider factors such as service availability in your area, experience in aged care home packages, transparency in pricing, and the ability to personalise care plans to suit your lifestyle and needs. 

  1. What happens if my care needs change?

Aged care home care packages are designed to be flexible and adapt to your changing needs. If your care requirements increase, you can request a reassessment through My Aged Care to upgrade your package level. Additionally, you can adjust your services within your current package or switch to a different provider if your current one no longer meets your needs. 

  1. Can I take my aged care home care package with me if I move?

Yes, aged care home care packages are portable across Australia. If you move, you will need to notify your provider in advance to coordinate the transition. It’s also important to check whether the same services are available in your new location, in particular regional areas, or with a new provider.  

  1. How do I ensure quality of care?

To guarantee high-quality care, look for providers that are registered with the Australian Government and employ qualified and experienced aged care workers. A good provider will offer clear communication, personalised care plans, and transparent pricing with no hidden fees. If you experience concerns about the quality of care, you can report them to My Aged Care or seek an alternative provider. 

  1. What are my contribution requirements?

Your financial contribution towards your aged care home care package is based on your income and care needs. My Aged Care conducts an income assessment to determine whether you are required to pay an income-tested fee. If you are experiencing financial hardship, assistance is available to help cover your care contributions. 

  1. What’s the process for making changes to my care plan?

If you need to modify your care plan, the process is straightforward. Begin by discussing your needs with your provider, who can adjust your services accordingly. If you require a higher-level package, you can request a reassessment through My Aged Care. Should your current provider be unable to meet your evolving needs, you have the option to switch providers for better support. 

Finding the Right Aged Care Support 

Navigating community aged care packages doesn’t have to be stressful. Whether you’re applying for a package or looking to switch providers, Southcare offers expert guidance and flexible care solutions tailored to your needs. 

Reach out for a free consultation to explore your options and receive personalised advice on how to make the most of your aged care home package in Perth.