Choose gold star care that’s worthy of you
“I’m living in my golden era, so it goes without saying that I deserve golden care!” such are the wise words of 88-year-old Southcare Star Michael who has been with Southcare since 2023 after switching from another provider and being referred by a friend.
For Michael, golden care means consistency, communication and quality, which he says sounds “pretty easy on paper” but for some is “pretty hard to deliver”.
“My other provider before Southcare was always changing staff,” Michael said.
“It’s frustrating as at my age your health doesn’t stand still; it changes and keeps changing. The only way to keep up is to have your provider on the journey with you so your care needs can be monitored and best looked after and when that happens it means I can keep living at home as long as possible.”
When we asked Michael why he stayed with his old provider for so long he said just accepted that’s how things were and thought it might be too much hassle to switch providers.
“Little did I know at the time how easy Southcare would make it.
“I rang Southcare, a coordinator came out to see me and I haven’t looked back since.”
“Making the switch to Southcare has been the best thing for me – I now have consistency and quality of care and feel like the team there know me by name; they treat me like I am a person and not just a number.
“I can’t fault the communication – they know me and it’s always the same person on the other end of the phone, so I always feel supported,” Michael said
Southcare visits Michael once a week to help with domestic assistance in line with his assessed and approved care needs, doing things like his laundry, vacuuming and keeping his house looking great.
“Southcare also assists me with physio, nursing and transport too as part of my approved care plan so to have the help I need, and the wheels when I no longer drive has been wonderful.
“With Southcare’s help I get to do the things I choose that bring me joy – like taking piano lessons, attending drawing and art clubs and when I feel up to it, I like to walk or go to the gym. There is a gym on site where I live, and I have worked out that walking around my village is exactly 2km so that’s enough for me!”
If you want gold star care like Michael and time to choose the things you love, choose to switch to Southcare. For a limited time you can switch with 0% management fee*.
*terms and conditions apply