Important material for onboarding Support at Home participants with Southcare

How to contact Southcare

Helpful contact numbers

How we support your Care Journey

Southcare Connect App

What to expect at your first home visit

Care participant response times

Ways to provide feedback

What’s on at Southcare

Price Comparison Tool

Understanding the Support at Home classifications and budgets

Understanding Support at Home

Understanding your Support at Home Funding

Support at Home Price Schedule effective 1 July 2026

How you can use your Support at Home funds

Explaining Support at Home co-contributions

Explaining the no-worse off principle

In home nursing and clinical care

How to switch to Southcare

Switch to Southcare T&Cs

Share the Care – Refer a friend

Share the Care T&Cs